Please mail exchanges and returns to:
45 Hume St
Crows Nest NSW 2065
T +612 9437 0438
F +612 9437 0288
If you are not happy with a purchase from Arbon Publishing, we will gladly refund your order. Simply return the item undamaged along with your sales invoice within 14 days of delivery. Be sure to allow up to 5 working days for your refund to be processed once the returned goods have been received. Delivery and packaging charges are not refundable unless the return is a result of an error on our part.
The exchange of damaged or faulty products
If you receive a damaged or faulty product from Arbon Publishing, we will gladly exchange it upon receiving the returned product. Simply pack the whole item along with your sales invoice within 14 days of delivery. Delivery charges are not refundable. Any goods received after 14 days will not be exchanged. All returns are to be sent to the above address.